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Customer Support

We're here to support your needs.

No matter what you do for background screening or who you choose as a partner, you're going to have occasional concerns, issues or questions. What separates us is how we handle your concerns.

As a valued ChoicePoint customer, you will receive personalized, professional support from a team of experienced associates who are focused on providing you with 100 percent client satisfaction.

CPScreen and ScreenNow Support
Support Line:
E-mail:

1.800.853.2414
employment.support@choicepoint.com

Drug Screening Services Support
Support Line:
E-mail:

1.800.939.4782 or 1.800.873-3733
cservice.chicago@choicepoint.com

Volunteer Select and VolunteerSelect PLUS Support
Support Line:
E-mail:

1.866.399.6647
info@volunteerselect.com

Driver Qualification File Support
Support Line:
E-mail:

Phone: 1.877.435.3304
dqf.dept@choicepoint.com

General Customer Support
Support Line:
E-mail:

1.800.962.2091
employment.support@choicepoint.com

ChoicePoint Contact Information

Inside the U.S., please call us toll free at 1.866.432.7241.

Outside the U.S., please call us at +1.770.752.5738.

You can reach us via e-mail at wps.nationalaccounts@
choicepoint.com.

Our mailing address is:

ChoicePoint Inc.

1000 Alderman Drive

Alpharetta, GA 30005

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